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HAWAII FUN TOURS

Cancellation Policy

By booking with us you agree to the following cancellation policy:

You will not be charged if we are unable to confirm your booking with the vendor. After your booking is confirmed, you will receive your vouchers/tickets by email (to the address you supplied when your reservations were made), which include all directions and instructions for your activities and tours.

There is no charge to change the date or time of your activity as long as you notify us at least 48 hours in advance, and at least 72 hours in advance for groups of 6 or more. Cancellation policies are posted for each activity on our web site and you agree that you have viewed the policy for each tour you booked and accept them by booking with us.

Any cancellation made less than 48 hours before the scheduled activity is not eligible for a refund. Some tours require at least 72 hours notice - variations will be notated on the individual Activity pages and you agreed that you have viewed and now accept these cancellation policies.

Your acceptance of these policies applies to all tours you book through us and are designed to protect our customers and our vendors, and to assure that your experience in Hawaii is a good one

It is important that you call us toll free 877-742-7893 if you have not received your voucher via email with 24 hrs.  Please note that we need to have an email reply from you when you receive your voucher to make sure that all dates and times are correct. Otherwise, we cannot be responsible any errors made on your voucher(s).

 PRIVACY

Information Collection and Use

Hawaii Web is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement unless otherwise stated. Hawaii Web collects information from our users at several different points on our web site.

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we, Hawaii Web, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our web site, you can send an email to info@hawaiiwebdesign.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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